Cashier - Staten Island Mall job in Staten Island at JCPenney | Lensa (2022)

Job Description

Cashier - Staten Island Mall

Location:Staten Island, NY, United States (https://jobs.jcp.com/jobs/location/191345/staten-island-ny-united-states) -Staten Island Mall 140 Marsh Ave

Job ID:1096942

Store Hourly Positions

Job Type:Part-Time

Pay Range:$15.00 - $22.50

Date Updated:Nov 21, 2022

General Description

As aCashieryou are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Primary Responsibilities:

  • Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.

  • Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.

  • General Operations – Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes

  • Performance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:

To achieve success at JCPenney, aCashierwill possess the following:

  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.

  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

  • Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

  • Results – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude

  • Ownership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes

  • Intensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise.

Job Title:Cashier - Staten Island Mall

Location:Staten Island, NY, United States (https://jobs.jcp.com/jobs/location/191345/staten-island-ny-united-states) -Staten Island Mall 140 Marsh Ave

Job ID:1096942

J.C. Penney Company Inc.

Plano, Texas

This position is open. This job was posted on Tue Nov 01 2022 and expires on Thu Dec 01 2022.

Minimum $18K/yr

$28K/yr Average

Maximum $43K/yr

Tasks

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Help customers find the location of products.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Supervise others and provide on-the-job training.
  • Assist customers by providing information and resolving their complaints.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Answer incoming phone calls.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
  • Offer customers carry-out service at the completion of transactions.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Compute and record totals of transactions.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Sort, count, and wrap currency and coins.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps and redeem food stamps and coupons.
  • Pay company bills by cash, vouchers, or checks.
  • Post charges against guests' or patients' accounts.
  • Request information or assistance using paging systems.
  • Process merchandise returns and exchanges.
  • Cash checks for customers.
  • Sell tickets and other items to customers.
  • Compile and maintain non-monetary reports and records.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • 401K Plan
  • Vacation & Paid Time Off
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Health Insurance
  • Employee Discount

JCPenney

Description

Headquartered in Plano, Texas, JCPenney Company, Inc. is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. Most JCPenney stores are located in suburban shopping malls. The company has also been an Internet retailer since 1998, and is continuously reinventing itself to follow changing trends and fit the diversity of America. JCPenney is looking for motivated, talented people who can emerge as Warriors in the organization, the Warrior Spirit being a reflection of the company's culture and values of loyalty, passion, courage and service. JCPenney offers an inclusive environment and culture where you can find and define yourself. JCPenney was founded by James Cash Penney in 1902 as a small mercantile store on the frontier of the American West in Kemmerer, Wyoming.

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Staten Island, NY, 10301and others

Industry

General Merchandise Retailers, Nonstore Retailers

Founded

1902

Website

Visit Website

Total job postings in the past

Based on 130 job boards, duplications excluded

Current job openings

0%

6 months

0%

1 year

Average posting lifetime

Total job posting distribution in the past

Based on 130 job boards, duplications excluded

Job category Distribution 6 months 1 year

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