The Complete Guide to Next-Level User Acceptance Testing (2023)

Chapter 1

UAT: The Journey Begins

When it comes to a major software project—including a new system, a retooling of a failing system, or the next big thing in app development—every step counts. Whether it’s conception, engineering, design, quality assurance, testing, or release, no single process is more important than the others. However, software testing is one process for which your team can’t afford an inch of slack. Without proper testing, every step beforehand is useless. How will you know if the product meets the objectives and targets from engineering and design if you can’t verify its overall usability and functionality.

OK, we all get it: Software testing is the key ingredient for a well-prepared project. But what kind of testing provides the optimal outcome? Automated testing can have its uses, but when it comes to accuracy, user-friendliness, and overall functionality, manual testing can’t be beaten by a robot tester that lacks human intuition.

In this guide, we dive into the world of user acceptance testing (UAT). We cover why this unique process fuels a world-class software build and ensures end user satisfaction in a way that can’t be replicated by other testing types. UAT software and testing tools put the user and his or her unique perspective into the driver’s seat.

Let’s begin the journey to creating a UAT environment by asking the key questions: What and why?

What Is UAT?

The concept of user acceptance testing (UAT) is simple. In a UAT environment, living, breathing (human!) end users test the project in question, whether an accounting system website, app, or other software product. The process deploys several users and assigns rudimentary tasks to make sure all key software functions work properly and flow smoothly. UAT testing weeds out defects and bugs while empowering the user to make suggestions and tweaks to the software.

By scaling UAT testing across a diversity of users, a project manager can determine if the product is ready for prime time (i.e., ready for launch and production). With UAT, users complete the process on an individual basis—a procedure known as black box testing—to provide more accurate and less biased analysis. UAT is not just one single thing. It is a set of tools that encompass several steps and benchmarks.

A word of caution: Although the processes work in tandem, UAT testing is not QA. In general, QA focuses on discovering bugs and more technical software mistakes. The UAT process takes a human-centric approach. The user enters the UAT environment wanting answers to questions like: What will this software do for me? How will it help me be more productive? Will it be too difficult to learn?

It may sound a bit philosophical but: UAT testing is ultimately about bringing happiness to the user. And isn’t that the ultimate goal of software development? Happy, productive and empowered clients?

"Designers benefit from UAT testing – leveraging the power of user experience informs design."

Why UAT?

While we’re on the topic of happiness, let’s figure out why UAT is so vital. Put simply, UAT testing saves time, money, and frustration by ensuring the end user will be satisfied. Quality assurance teams will find UAT perfect for their needs because it helps QA managers and development teams understand the product’s purpose from the user’s point of view.

UAT testing can (and should) be performed by your team rather than an outside provider. Doing so enables your team to create, monitor, and change ever-evolving requirements, test-case development, and data collection/analysis. UAT gives control to users, as well as to your team.

Designers benefit from UAT testing, leveraging the power of user experience to inform design. Market research and user interviews are useful and often create the foundation for design, but, at the end of the day, designers create the product based on assumptions instead of more actionable data. UAT provides designers with actionable data.

We now know the what and why of UAT. With that in mind, it’s time to plan and succeed!


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(Video) How to plan your UAT - User Acceptance Test Plans that work! - Business Analyst Training

Chapter 2

Plan to Succeed

Ask any sailor: A ship without a rudder will never reach port. Ask an informed test manager: Any UAT project without a plan is destined to sink.

A test plan directs your testing approach, details the testing practices, and defines the responsibilities of team members. It’s a step-by-step journey.

Step 1: Determine the Need and Objective

The objective and expected outcome of any UAT project will, of course, be guided by your organization’s needs. This seems obvious but many project teams stray from the main course as the project grows and becomes more complex. Keeping an eye on the specific needs of the project will maintain your team’s direction toward true north.Of course, your UAT objective will depend on what type of testing is needed.

UAT needs will depend on the test type. Examples may include testing a website, testing a mobile app, or testing an enterprise resource planning system (ERP). Each test will encompass a diversity of requirements, risks, test cases, and dependencies.

Perhaps you need to execute acceptance testing to validate a system is both operational and acceptable to all team members involved in terms of usability. A modern example would be a test to ensure a company’s sudden need to increase remote workers can be properly migrated and deployed using existing software.As you plan, ask yourself and team: Can we clearly describe what a successful test looks like? What does success look like after this UAT?

Step 2: Define the Approach

In order to understand what success looks like for your UAT, you must have an accurate map—The “How?” of the project. What path will best achieve the desired goal?

This process will include defining the team—not only the makeup but the roles involved—as well as choosing the right tools (more on that in Chapter 3).

A winning UAT project will involve creating test cases, defining requirements and risks, planning test runs, analyzing test results, managing related issues, and designing tests. Don’t forget, you will also need to make sure the entire team is on board with your testing plan and toolkit.

Step 3: Map the Timeline

Your UAT toolkit should give you a bird’s eye view of all test runs across all timelines and should account for regression testing in addition to other legacy test cases. If Step 2 is the map, then think of Step 3 as the schedule or itinerary. It should go without saying but communicate both the approach and timeline clearly. Let’s repeat that: communicate!

"A winning UAT project will involve creating test cases, defining requirements and risks, planning test runs, analyzing test results, managing related issues, and designing tests."

Step 4: To Test or Not to Test…

It’s sometimes the case that a UAT plan looks amazing on paper—all the objectives are described; every team member role is detailed, etc. The problem? The UAT may be too far-reaching. It may attempt to bite off more than it’s designed to chew. In short, you must design what you’re going to test and also define what you’ll NOT be testing. It’s unfortunately easy to lose sight of the UAT forest for the trees—especially “trees” that don’t belong in the first place. For example, perhaps your UAT seeks to test the functionality of an accounting software system. Such a UAT may need to test tasks such as paycheck creation and payroll tax calculation. That means, there’s no reason to bog the process down into adjacent categories such as corporate cost analysis or business processes.

Step 5: Ask the Right Questions

No planning process would be complete without a time of questioning. Not all questions are equally important, but they should still be asked along the way.

Often, asking the right questions will help map out the best procedure. Best procedural practices flow from answering the key aspects of the overall UAT design.

Sometimes, the answer may be “we don’t know,” but even unanswered questions will reveal the strategic next action for your project. Encourage your team to ask, ask, and then ask again. Questions may include:

  • Do we know how much time to devote to creating the best test design?
  • Does the plan include outcome-based test cases with an actionable end goal?
  • Are users included in the approval of test cases? How about planning test runs?
  • How will we hold meetings to give users an idea of how testing will work?
  • What’s the plan for training users on how to actually use the product?
  • What’s the strategy?
  • What's the testing schedule?
  • What are both entry and acceptance criteria?

Step 6: Know the Risks

Unless your UAT testing plan includes well-defined risk metrics, it’s bound to fail before launch. Defining risk metrics gives you a solid understanding of the project’s eventual outcome. Risk metric tactics must identify test results with the highest risk factors. These could include things like operational or financial risks. Your risk metrics must also be directly linked to test cases. They should empower the project such that defined risks can be informed via dynamic filtering capability. This enhances the analysis of test cases, test runs, test results, and other issues based on your defined risks.


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Chapter 3

Choose the Best UAT Tools

Finally, as already noted, your plan must define the most comprehensive, intuitive UAT tools available. Let’s dive deeper into what those tools might be and how you can leverage them for UAT testing success!

UAT is not just one single thing. It is a set of tools that encompass several steps and benchmarks.

Risk/Requirement Management

As you continue your journey to the Land of the Perfect UAT, you must have a way of knowing if your direction is right and if there are any potholes, traffic, or dangers down the road (as noted in Chapter 2). You need a compass or GPS, i.e., risk/requirement management. UAT tools help define requirements and risks vital to your UAT testing journey, allowing you to navigate the testing project across the bumpiest of roadways.

UAT tools like TestMonitor empower you to easily deal with large amounts of requirements and risks by organizing them into groups. Users classify requirements by using different requirement types and can easily prioritize risks with provided classifications.

(Video) User Acceptance Testing | Software Testing

In addition, a champion UAT tool makes it easy to assign one or multiple requirements or risks to test cases. The result? Relationships can be automatically adjusted and connect to test runs, test results, and issues.

As you travel down this roadway, you want the ability to filter and analyze test cases, test runs, test results, and issues based on these defined requirements and risks. That ability allows you to focus on the test results that represent the highest project risk. In addition, you then have a superior view for the risks that have the greatest impact on vital project requirements.

Test Case Management

A key tool in your UAT kit is Test Case Management (more on the details of test cases will be featured in the next chapter).

The best UAT tools relate test cases to reusable objects while test registration tools can organize relationships of tests in a more intuitive way.

As you plan your test case, ask: “What is the goal? What data do we want to find out as a result? What are the expected outcomes?”

Some common goals for test cases include:

  • Identifying defects – often seen as the primary reason to test case.
  • Conformance assessment – for example, are the expected specifications operating within acceptable parameters?
  • Discovering – the greatest number of bugs early to avoid deeper issues down the road.
  • Mitigation of risks – for support managers (especially for “go/no-go” decisions).

Your UAT tool should provide a clear description of the test case purpose, simplifying the activity’s expected outcome. In addition, our tool allows users to define labels or tags that can be linked to test cases based on criteria such as business process, risk, requirement, or application.

Test Runs

Test runs empower a user to leverage correct cases from a test vault while also avoiding unnecessary tests. Your UAT tool kit optimizes milestones to mark important project events. Test run management tools give you a bird’s eye view of all test runs across all timelines and account for regression testing in addition to other legacy test cases. Test runs must be scalable across any relevant devices, Windows, Mac, iOS and Android. Finally, test runs should be able to be customized so that a user can duplicate any runs with a single click.


As with any long journey, it’s important to know if the trip proved successful—did you arrive down the correct route in the proper time frame? UAT tools provide a detailed overview of test results covering every test run. Test managers can focus on specific details within each test case, as well as monitor results over time for improvement, stability, or decline.

With the proper results-based UAT tools, you will be able to view latest outcomes per test case and test run. As noted above, TestMonitor gives you powerful filters to view results per milestone, requirement, or any other metric.

An unstable, declining result can morph into an issue and must be addressed. UAT tools convert problematic results into issues (or link them to existing issues). This puts you in the driver’s seat when it comes to fixing the issues and planning new tests for verification. We’ll discuss this issue more in Chapter 6.


As already noted, declining results can quickly grow into full-blown issues. However, UAT tools, such as TestMonitor, have you covered. Such tools include a simple, yet powerful, integrated issue tracker with filters, prioritization, a full audit trail, attachment handling, commenting, and task management. In short, everything you need to deal with issues.

A super-powered issues management tool resolves issues by breaking them down into manageable tasks for different users. In addition, the team is notified when tasks are completed or assigned. An added bonus is the inclusion of test-result attachments related to issues. With TestMonitor, issues can also be uploaded as attachments using drag-and-drop.

No issues management solution would be complete without a commenting function that notifies team members when a user comment populates.

"UAT tools like TestMonitor use integrated reports that provide output for the whole package—requirements, risks, test runs, test results, and issues"

The Complete Guide to Next-Level User Acceptance Testing (1)


UAT management tools must deliver real-time insight into testing status and progress. That includes tracking the team-wide workloads with instant status and progress reports for test runs, test cases, and arising issues.

When reviewing a potential test management tool, ask the questions: Can we view traceability, progress, and coverage reports? Can we view issue reports per status, impact, category, priority, or organization?

World-class reporting options provide key insights across the project: strengths, weaknesses, and growth areas. Smart reporting provides real-time insight into testing status and progress. It also allows management to track the workload of the entire team with real-time status and progress reports for test runs, test cases, and issues. UAT tools like TestMonitor use integrated reports that provide output for the whole package—requirements, risks, test runs, test results, and issues. Reports also include the ability to view traceability, progress, and coverage reports. For more on reporting, see Chapter 6.


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Chapter 4

Designing a Winning UAT

Congratulations! You’ve created a dynamic, actionable plan for a game-winning UAT process. Now, the project is ready to launch into the design phase. Any attempts to take shortcuts in properly designing these modules will result in an epic, crash-and-burn catastrophe for your UAT project. Let’s take a deeper dive.

Your team’s UAT design will optimize every aspect of manual testing—defining requirements and risks, planning test runs, analyzing test results, managing related issues and, of course, test design.

What defines a rock-star level design?

  • Best design practices empower the team to easily reproduce the test and optimize future testing.
  • Best design practices provide testers with the ability to run tests after the design phase in real-world conditions
  • Best design practices leverage a UAT management tool with a clear, user-friendly organizational structure while also offering an intuitive interface.
  • Best design practices are not built upon outdated methods such as Excel spreadsheets. This can clog the process with a host of problems.
  • Best design practices yield objective results about the usability and functionality of the product.

Best design practices fuel a streamlined testing process, leveraging both intuitive interfaces and a user-friendly process. Whether they’re an end user or a testing professional, your team members know immediately how to record results and understand whether or not to support their tasks with attachments and comments.

In addition, best UAT design practices generate an actionable task list of all planned test runs assigned.

"Best design practices fuel a streamlined testing process, leveraging both intuitive interfaces and a user-friendly process."

Understanding Test Cases

A test case is a collection of test instructions. The final outcome of a test case is either pass or fail.

For example, a test case may confirm that an accounting database search properly delivers the correct form or data. After a test case is created, it is organized into test runs. This involves assigning one or more testers a number of test cases within a certain time period.

Test cases define input data values, as well as lay out the strategic next actions. This keeps laser focus on expected results. Test cases determine if expectations are on target and help identify defects or errors.

As noted in the previous chapter, test cases must be envisioned in the planning process. You need to define and understand expectations for the test case before launching. Understand what precisely must be tested and know why that’s important. In UAT testing, case names matter. They should connect cases to reusable objects without creating confusing or unclear names. Next, organize preconditions, attachments, and test data within the input stage.

Check and then double-check that test steps and instructions are concise and descriptive. Test managers must also recognize that testers come from different backgrounds. Each has a unique perspective and may not understand the jargon of the UAT world. Education is key.

In case you haven’t noticed, organization is the key word when dealing with test cases. Provide a central repository to create additional test cases. Many test case teams make the mistake of using Excel or even Word to consolidate test results. That’s a road to failure. Excel is not up to the task of managing test cases for a variety of reasons. Avoid using it!

Test cases must also leverage production data to create an environment that reflects the real world—a reproduction of what a real user might experience. Users should be empowered to add comments, attachments (e.g., screenshots), and employ other methods of actionable feedback. Give users as many conduits for feedback as possible.

(Video) User Acceptance Testing Kickoff Video

Chapter 5

Time to Launch: UAT Test Runs

If a test case is the vehicle that drives a UAT project, then a test run would be the roadway. Test runs determine how test cases are tested, as well as when and by whom. Test runs represent the opportunity to ask questions such as: Who will test? Which cases will be driving down this specific road?

To continue the automotive metaphor, a test run not only paves the road for the test case, but it also provides road signs and directs the case. It means your testers are ready to step into the vehicle and travel a smooth road to the final destination: UAT success. Grouping test runs into milestones allows the UAT team to acknowledge vital events in the life of the project. Your team will then be equipped to schedule sprints, releases, or iterations with organized test runs.

As your team considers both test-case creation and test-run operation, keep the following tips in mind:

  • Make sure the UAT provides a bird’s-eye view of all test runs, past and present. A UAT tool such as TestMonitor will allow you to view progress of each test run and keep track of all active and upcoming test runs, along with the assigned testers.
  • If your UAT tool includes a notifications function, you’ll be able to provide constant communication to all project members, informing them of upcoming test activities and planned test runs. TestMonitor offers this feature with one click of a link.
  • UAT tools must also allow the effortless duplication or rerunning of test runs. TestMonitor boasts single-click functionality to duplicate test runs and keep both testers and test cases on the right track. Test runs should be scalable across any relevant device operating system, including Windows, Mac, iOS, and Android.
  • Editing a huge quantity of test runs should be a breeze. A world-class UAT tool will allow you to select multiple test runs and easily change scheduling by week or month, or schedule runs to expire on a specific date.

Chapter 6

UAT Results: The Right Stuff

Now that you’ve taken the time to execute amazing UAT planning and design strategies and complete the process with razor-sharp test runs, it’s time to “take the cake out of the oven (in baking parlance) and see how it tastes! In other words, it’s time to examine the results.

Next-level UAT tools empower your team to track results with a superlative reporting function that captures “the good, the bad and the ugly (or buggy).” The platform should allow managers to track the workload of your entire team’s progress reports for test runs, test cases and issues.

With the right tool, users discover it’s easy to report findings with an intuitive test registration function. That, in turn, allows them to report results within a few minutes. A warning: unless the UAT tool includes powerful filter options for reports, your project is in danger of collapsing under the weight of poor communication. For example, your team should be able to filter based on defined requirements and risks or planned milestones.

"With the right tool, users discover it’s easy to report findings with an intuitive test registration function."

Your design should deploy integrated reports that allow your team to easily view traceability, progress and coverage reports, as well as issue reports per status, impact, category, priority or organization.

Bugs are inevitable and the best UAT tools transform your management process into bug tracking superheroes. Your team then unearths those pesky bugs before the end user. Your UAT tool, then, should relentlessly track problems and inform your team of status impact at a glance.

Solutions that offer an integrated bug tracking solution will equip managers to handle all problems immediately. In addition, such a solution links with external players: Zapier, Jira, Topdesk, DoneDone, Asana, DevOps or Mantis.

Chapter 7

UAT Sign-Off Sheet

Once your team has finalized plans, cases, and design, and deployed all aspects of the UAT toolkit, it’s time to deploy a sign-off sheet. This literally keeps all team members on the same page and ensures that each step has been executed, checked, and approved by managers.

A complete sign-off sheet will let the team know the project’s status is “fit for purpose for the business area.” It also means all defects are resolved and the test manager recommends acceptance of the product so that it can be implemented by the project manager.

There is no secret recipe for the perfect UAT sign-off sheet—you have a variety of layouts to choose from. However, a quality UAT tool will help populate a data-driven, visual sheet that provides a detailed yet strategic view of the process to the entire team.

A proper sign-off sheet should include:

  • A way to accept the new product as it is
  • Documentation of responsibility for the changes introduced with the new product
  • Documentation of responsibility showing all test cases that have been passed or failed by users
  • Acknowledgment that any functions may not work as expected, but that workarounds are sufficient
  • Acknowledgment of any defects not finished before product deployment
(Video) How to Write Acceptance Tests

Chapter 8

Using UAT Templates

As important as a superstar UAT tool may be, creating and managing an actionable UAT testing template is also vital. Default UAT testing templates should reflect the real-world environment that is dependent on the product’s context. Once test cases have been created, your team will need an understandable way to present the project to the testers so that the results are readily registered.

Templates allow your team to create and manage reusable project blueprints. Templates may be deployed as many times as needed.

A quality UAT tool includes the ability to build an extensive library of project templates that populate requirements, risks, test suites, and test cases. Test templates provide blueprints for the test strategies, objectives, schedules, estimations, and deliverables, as well as needed UAT resources.

A template could include a single requirement working with an entire, ready-to-use project setup (test cases and test runs included). UAT solutions, such as TestMonitor, provide easy-to-use templates that allow you to focus on tester assignment and successful test runs with little to no fuss.

A well-designed template provides a test manager with a monitored and controlled method that can be scaled for collaboration with QA managers and test users.


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Chapter 9

The Home Stretch

Test management tools, such as TestMonitor, will provide next-level competency across the entire UAT project. Leveraging your toolkit in the best manner possible requires careful consideration of the overall UAT plan, as well as open communication across the team.

What are the benchmarks of a top-quality UAT tool? Tools that optimize the entire UAT process will deploy test cases, requirement/risk management, test runs, results analysis, and issues management. The best UAT tools offer several test runs and milestone cloning, as well as comprehensive result tracking, smart reporting, filter and visualization options, intuitive user integration, and third-party integration for formats such as Jira, DevOps, and Slack.

A final or supplementary consideration in executing UAT testing for your new project, app, or renovation includes understanding Agile and DevOps.

"Tools that optimize the entire UAT process will deploy test cases, requirement/risk management, test runs, results analysis, and issues management."

DevOps and Agile

The best UAT tools deploy a testing approach that incorporates every key step of the process, from defining, designing, planning, and executing to tracking test results, resolving issues, and reporting. TestMonitor equips test and QA managers with tools that allow them to intentionally coach teams, while focusing on strategic goals within an Agile environment. As one client noted, our platform is an “easy-to-use test tool enhancing collaboration between end users and IT technicians.”

TestMonitor can easily connect your project to any DevOps project. At its best, keeps processes operational—fixing issues, collecting product wishes and planning regression tests. A UAT tool with superior integrated issue management, like TestMonitor, integrates perfectly into the goals of DevOps—issue creation, new test case design and assurance of “green” regression tests.

When it comes to Azure DevOps and Jira Agile projects, TestMonitor’s milestones can be deployed to plan tests at the end of every sprint.

End of the Journey!

And that’s the UAT journey! It’s really simple: Realize you and your team can do it. Plan your work and work your plan. Choose industry-leading UAT tools. Deploy proper templates and sign-off sheets. Sound easy? Of course, it’s not quite that simple, but with a partner like TestMonitor, your UAT will be poised for amazing success.

(Video) Role of User Acceptance Testing (UAT) for Business Analysts

TestMonitor is recognized as an industry leader in manual software testing, offering clients a peak experience in designing, planning, creating, and monitoring every vital aspect of the testing process.

TestMonitor’s UAT toolkit embraces next-level design principles that result in a consistent, streamlined testing process. That, in turn, produces actionable analysis, results management, and reporting, while intuitively tracking bugs and problems.

Are you ready to make the journey? TestMonitor offers a variety of resources for those considering the fulfilling and useful journey to UAT testing perfection.


What is user acceptance testing UAT a complete guide? ›

User Acceptance Testing (UAT), or application testing, is the final stage of any software development or change request lifecycle before go-live. It is the final stage of any development process to determine that the software does what it was designed to do in real-world situations.

How do you prepare for user acceptance testing? ›

Planning UAT.

Make sure every member understands the roles, procedures, and responsibilities. Make sure all business requirements are captured and communicated to the UAT team. Discuss and agree on entry and exit criteria. Prepare all the business documentation: test plan, test scenarios, test cases, etc.

What are the 4 types of acceptance testing? ›

Types of acceptance testing include:
  • Alpha & Beta Testing.
  • Contract Acceptance Testing.
  • Regulation Acceptance Testing.
  • Operational Acceptance testing.

What are the 6 stages of acceptance testing? ›

The 6 Steps of Testing to get to “Final Acceptance”
  • Stage 1: Factory Acceptance Test.
  • Stage 2: Customer Acceptance Test.
  • Stage 3: Site Acceptance Test.
  • Stage 4: Coverage Verification Test.
  • Stage 5: Final System Acceptance Test.
  • Stage 6: Burn In Period.
25 Oct 2012

What questions does UAT ask? ›

4 Questions to Ask in Your UAT Environment
  • Do all the participants understand the UAT test plan? ...
  • What must our end-user testers know before performing UAT? ...
  • Is the necessary data and information ready in the UAT test cases? ...
  • Are the necessary tools in place to facilitate the testing? ...
  • Ready to take the next step?
9 Nov 2021

What are the three levels of acceptance testing? ›

The software has passed through three testing levels (Unit Testing, Integration Testing, System Testing). Some minor errors can still be identified when the end-user uses the system in the actual scenario.

How long is UAT testing? ›

For a typical mid-size enterprise learning module implementation or LMS migration, UAT should take two weeks of dedicated testing with at least one additional week to accommodate re-testing scenarios where issues were found and then resolved. The key phrase to stress in that sentence is dedicated testing.

What is the 4 step procedure for testing with a user? ›

Usability Testing in 4 Simplified Steps
  1. Start with a clear goal. Figure out the question you're trying to answer with your test. ...
  2. Recruit participants. Recruiting test participants may seem daunting, but it doesn't need to be. ...
  3. Perform the test. Preparation. ...
  4. Analyze the results. Review the recording.
6 Oct 2020

What makes a good UAT Tester? ›

For this job, a tester needs a very good knowledge of IT and technical skills apart from a strong knowledge of best practices as a tester. UAT Testers must be able to create methods for testing, so analytical thinking is important. Knowledge of the software development life cycle (SDLC) is also essential.

What are the two types of UAT? ›

The following User Acceptance Testing Types exist: Alpha & Beta Testing. Contract Acceptance Testing. Regulation Acceptance Testing.

How many types of UAT are there? ›

5 Types Of User Acceptance Testing.

What are the 3 phases of the test? ›

The three-phase test pattern

First, you set some stuff up (“Arrange”) Then, you do something (“Act”) Then, you make sure that what you expected to happen, actually happened. (“Assert”)

Who writes UAT test cases? ›

Who should be involved in designing and writing the tests, pre UAT?
  • Requirements authors.
  • Business stakeholders including independent subject matter experts.
  • Technical and other specialist experts.
  • The organisation's specialist test team, assuming that it has one.

What is final acceptance test? ›

The Final Acceptance Test is an evaluation carried out during the commissioning phase by an independent third party to demonstrate completion of the plant, as well as correctness and high quality of work.

What is UAT testing in agile? ›

UAT, or user acceptance testing, is the final stage in the software testing process. It is typically performed by the end-users or client to determine whether an application or feature fulfills its purpose. UAT must be completed before the software can be released to the market.

Is UAT difficult? ›

This is usually the last chance to identify and fix software bugs prior to production release. Successful UAT can be difficult in practice due to many challenges that project teams encounter.

What comes first QA or UAT? ›

After QA, UAT is usually the final testing process prior to code deployment. The software development organization delivers the product to its client, which performs its own assessment of the work. Client testers perform a UAT process to determine if the system, as tested, satisfies business needs.

Is acceptance testing and UAT same? ›

Acceptance testing or User acceptance testing (UAT) is another classification of software testing performed by the customer before accepting the final product. Generally, acceptance testing is used to evaluate whether the application works as per the specified business requirements or real-time scenarios.

What are the 5 basic principles of testing? ›

The seven principles of testing
  • Testing shows the presence of defects, not their absence. ...
  • Exhaustive testing is impossible. ...
  • Early testing saves time and money. ...
  • Defects cluster together. ...
  • Beware of the pesticide paradox. ...
  • Testing is context dependent. ...
  • Absence-of-errors is a fallacy.

Which one is the main focus of acceptance testing? ›

The major aim of this test is to evaluate the compliance of the system with the business requirements and assess whether it is acceptable for delivery or not.

What is UAT testing and types? ›

User Acceptance Testing (UAT) is a process to check whether the system accepts a user's requirements. It's performed at a time when actual users use the system. This testing comes after - Unit Test--->Integration Test, --->System Test, --->Acceptance Test in the process.

How do you write a UAT script? ›

A few additional tips for writing effective UAT scripts include: Make test cases easy to do – Put yourself in the shoes of the tester when writing test scripts and make sure the scripts are concise and clear. Remove bias from your statements – Using biased language can affect the results of the test.

Is UAT Part of QA? ›

QA and UAT are often confused with each other since they both involve testing. However, they have different objectives. The difference is that QA aims for error-free software, whereas UAT ensures that users get the product they want. QA teams slick the process so that the UAT is more customer-friendly.

Does UAT happen after SIT? ›

It is done based on the requirements by the testers. It is done based on the user perspective as to how the product has to be used by end user. SIT is performed as soon as the system is assembled. UAT is performed finally just prior to the product release.

What's the correct order of these 4 levels of software testing? ›

There are four main stages of testing that need to be completed before a program can be cleared for use: unit testing, integration testing, system testing, and acceptance testing.

What are the 4 phases of the testing framework? ›

They are executed sequentially.
  • setup. During setup, the system under test (usually a class, object, or method) is set up. ...
  • exercise. During exercise, the system under test is executed. ...
  • verify. During verification, the result of the exercise is verified against the developer's expectations. ...
  • all together.
10 Mar 2022

What is the correct order of testing? ›

Hence, the correct order of testing is Unit testing, Integration testing, Validation testing & System testing.

Does UAT require coding? ›

Prerequisites of User Acceptance Testing:

Application Code should be fully developed. Unit Testing, Integration Testing & System Testing should be completed. No Showstoppers, High, Medium defects in System Integration Test Phase – Only Cosmetic error is acceptable before UAT.

What are scripts for UAT? ›

A UAT script is a formal worksheet or checklist that guides a tester through test scenarios and allows them to report their testing results. Each scenario tested is categorized as “Pass” or “Fail.” Be clear about “Pass” criteria for each scenario.

What are UAT tools? ›

User Acceptance Testing: Tools of the Trade
  • User acceptance testing (UAT) is the final type of testing done prior to roll out of the system. ...
  • Zephyr for Jira is a native application that exists within Jira, which can deliver high quality test management capabilities to any Jira software development project.
26 Mar 2021

Is UAT part of scrum? ›

The bottom line: Scrum is not for ever project, the UAT is not part of Scrum but in some cases required.

Is UAT alpha or beta testing? ›

Alpha Testing is one of the user acceptance tests. Beta Testing is performed by real users of the software application in a real environment. Beta testing is one type of User Acceptance Testing.

What comes first UAT or staging? ›

User Acceptance Testing (UAT)

UAT is typically one of the last stages of staging. It occurs immediately before software goes into production. During this stage, engineers check to make sure that the software can handle real-world functions and meet user expectations.

Is UAT part of Agile? ›

User-acceptance test (UAT) is a part of acceptance testing in agile development. But acceptance test might also include non-UAT tests such as traditional functional or system test created by the team. Ideally, all the acceptance testing—including UAT—is done within the iteration.

What are the 3 steps to TDD? ›

Red, Green and Refactor is the three phase of Test Driven Development and this the sequence that get followed while writing code. When followed, this order of steps helps ensure that you have tests for the code you are writing and you are writing only the code that you have to test for.

What is the test design cycle? ›

Test design is a process that describes “how” testing should be done. It includes processes for the identifying test cases by enumerating steps of the defined test conditions. The testing techniques defined in test strategy or plan is used for enumerating the steps.

Do project managers do UAT? ›

The Product/Project Manager or Product Owner primarily helps in the UAT by organizing the resources and making sure the test environment is being setup. They also help to set the priority for the bugs that need to be fixed before launch.

Does a product manager do UAT? ›

Because they are the ones who really care that the product works for them and their business. Other people who typically perform UAT include product managers and those in client care and compliance.

Who checks acceptance testing? ›

User acceptance testing (UAT) is a type of testing, which is done by the customer before accepting the final product. Generally, UAT is done by the customer (domain expert) for their satisfaction, and check whether the application is working according to given business scenarios, real-time scenarios.

Is acceptance testing manual or automated? ›

Automated Acceptance Testing

Acceptance tests are business-facing, not developer-facing. They test the whole story against a running version of the application in a production-like environment. The objective is to prove that the application does what the customer meant it to do.

Is acceptance testing black box testing? ›

Black-box testing is a central technique for software testing. In general, all your system testing and acceptance testing will be black-box.

What is UAT in simple words? ›

What is user acceptance testing (UAT)? User acceptance testing (UAT), also called application testing or end-user testing, is a phase of software development in which the software is tested in the real world by its intended audience.

Is UAT end to end testing? ›

End-to-End testing is similar to user acceptance testing (UAT) because testers will replicate end-user behavior, like making a transaction through the website. However, UAT is typically executed by business users, while end-to-end testing is performed by a technical testing team or quality assurance (QA.)

Does UAT have test cases? ›

UAT Test Results

A well-documented UAT test case enables the product or project team to conclude the next steps and define the next actions depending on the test results.

What is user testing vs UAT? ›

What Do the Tests Do?
Usability testingDoes the product produce a good user experience? Does it allow users to effectively, efficiently and comfortably achieve certain objectives?
User acceptance testingIs the product fit for purpose? Does it enable users to achieve certain objectives?
29 Aug 2022

What is UAT testing and its types? ›

User Acceptance Testing (UAT) is a process to check whether the system accepts a user's requirements. It's performed at a time when actual users use the system. This testing comes after - Unit Test--->Integration Test, --->System Test, --->Acceptance Test in the process.

What is UAT test approach? ›

User acceptance testing (UAT) is defined as a phase of software development where its target end users test the features and functionalities of the software to check how compatible it is in real-time.

Is UAT testing a skill? ›

UAT tester skills required:

Strong technical skills and abilities including databases and SQL. Knowledge of Software Development Life Cycle (SDLC) Skilled at testing process and methodologies. Good problem solving and analytical skills.

Who performs UAT test? ›

Who performs UAT? End users normally perform user acceptance testing. They are the most effective group to test software in this form because they know exactly how the software will be used on a daily basis and what changes need to be made to be suitable for this day-to-day use.

Is there UAT in Scrum? ›

UAT in Scrum and Agile ceremonies

Focus on UAT during these specific times. Before the sprint. The product owner must attend sprint planning sessions. They should also be available during the sprint to join daily standups as needed.

Who does UAT testing in agile? ›

UAT, or user acceptance testing, is the final stage in the software testing process. It is typically performed by the end-users or client to determine whether an application or feature fulfills its purpose. UAT must be completed before the software can be released to the market.

What is end to end UAT? ›

End-to-End testing is similar to user acceptance testing (UAT) because testers will replicate end-user behavior, like making a transaction through the website. However, UAT is typically executed by business users, while end-to-end testing is performed by a technical testing team or quality assurance (QA.)


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